1 month and 10 days passed, yet order not completed.
Placed order on 28 Sept 2020.
0.18538 BTC to 2010 Advcash USD - Состояние заявки #102205
On the website, it was mentioned that order will be completed automatically after 1 confirmation(yet showing same notification on the order page).
1 Confirmation was done in around 40 minutes after payment but then the order was recalculated to 2005 USD and status was changed to “Ваша заявка обрабатывается оператором”
Then I try to contact him over ICQ, Skype and email but no reply despite being online on ICQ.
So I wrote negative reviews on ExchangersMonitor and kurs.expert but there was no response so I wrote on bits.media forum and got a reply via email.
In the email he tries to blackmail indirectly(by referring to the rules which himself also don’t follow) by asking to remove negative comments first then he will fulfil the order and if I comment on form he will deliberately delay the order.
So deleted the negative review from exchangersmonitor and neutralized negative review on kurs.expert, then contact him again and he said he will complete the order as soon as they solve the issue with payment.
Then on the forum, he mentioned that he lost access to the server.
So I was like okay maybe you lost access to server but what about access to wallets, losing access to all wallet together doesn’t make sense.
Then I checked bits.media thread and found he is making the same excuse from last 6 months or so and other users also have similar issues with his service.
So I requested a refund. It also mentioned in the Rules:
“Rules 5.2. В случае, когда титульные знаки не отправляются Исполнителем на указанные реквизиты Заказчика в течение 24 часов, Заказчик имеет полное право потребовать расторжение соглашения и аннулировать свою заявку, тем самым совершая возврат титульных знаков на свой счет в полном объеме.”
But there is was no answer from him about the refund request and he was not giving clear answers.
So I wrote to AdvCash support and he(megaxchange) told to AdvCash that he will complete my order on 13 Oct (15Days from the date of order).
I waited for 13 Oct and contact him on 13 Oct then he said he doesn’t have enough funds but he recalculated to 2050 USD.
Yet his website show there is more than 930000 Advcash USD available(even today)
He said he lost access to server and wallet so no idea how he was able to recalculate it.
Then later on 13 Oct received 340 USD to AdvCash wallet.
And he said he will send more on 14 Oct afternoon.
Then later on 14 he said “Сегодня наверное уже не получится (хотя кто знает...). Завтра вечером точно будет ещё перевод.”
But nothing was received.
I was following through email then on 16 Oct he said “Постараемся. Вы всё сделали сами, чтобы это затянулось. Больше писанины - меньше внимания.” (Again indirect indication of blackmailing and deliberately delaying order.)
(At this point 19days passed from the date of order)
So I replied his email and this was the his answer(A tantrum) “Кто вас шантажирует? Кому вы нужны? Ваши писульки просто надоедают и бесят своей неадекватностью! Сегодня не ваш день - частичная выплата будет снова любому другому клиенту кроме вас. Можете занести это в журнал, можете уписаться журналами на форумах, в платежках и везде где пожелаете!
Ничем вас жизнь не учит! :(”
This is how megaexchange treat their customers.
If he can’t keep his credential safe is that my problem?
I just wanted my money which I entrusted to megaxchange.cash
After some back and forth he said he will complete the full order (100%) on 20 Oct.
So I waited for until 20 Oct without any communication or comments.
On 20 oct got a single line reply “Я не забыл про вас, просто пока не получил перевод. Я в принципе не сплю, сразу как придет - отправлю.”
But not a dime was received. (22 Days and yet order is pending).
So emailed him again on 21 and 22 Oct and commented on bits.media thread on 1 Nov but yet no reply at all.
He is deliberately delaying the payment or doesn’t want to pay at all.
He was making excuses to buy time so more users can fall for his con.
As of today 1 Month and 10 days passed.
In this long time, he can’t regain access to his server and wallet?
Why can’t he refund or process the order with other currency?
That same 0.18538 BTC now worth 2878.21 USD.
@MegaXChange @polym0rph @Helber